If you’re covered through your employer, health benefits insurer or other organization to receive support from an Arete assistance program and are looking for counselling services or other guidance—you’ve come to the right place. Simply complete and submit this form and get the help you need.
If you’re thinking about suicide or are worried about a loved one, please call or text the Suicide Crisis Helpline immediately at 988. They’re available 24/7/365 to help.
Tell Us About Yourself
Tell us a bit about yourself so we can make sure we get you connected to the support you need, as quickly as possible.
Please be aware that all your information is kept confidential unless there is a risk to yourself, someone else or if subpoenaed by a court of law.
Not looking for support for yourself? That's okay, you'll let us know who the services are for later.
The covered user would be the person in your household who has access to Arete services through their employer or insurer. If it's you, click 'Yes'. If it's your spouse/partner/parent, click 'No'.
Don't forget to complete the rest of the fields on this form using your child's information (even if the question says 'you/your').
If you're completing this on behalf of your child, please enter their birthdate.
DD slash MM slash YYYY
We ask this for reporting purposes so that we can learn more and better serve you through our program and service offerings.
We ask this for reporting purposes so that we can learn more and better serve you through our program and service offerings.
If you referred yourself, just click 'No' and continue with the form.
Choose from the list the name of your (or your spouse's/partner/parent's) insurer/benefits organization/other provider that allows access to Arete services.
Did you know your Chambers Plan includes additional, free mental health benefits? With your plan you have access to:
• Hugr, a mental wellness app designed to improve resiliency
• myStrength (by Teladoc), a self-directed, emotional support app
• Mental Health Navigator (by Teladoc), a virtual care program that provides in-depth review of your existing mental health diagnosis and treatment plan from a leading expert, guidance and support from a navigator, and a customized action plan to guide you to the most appropriate care
We're looking for the name of the company that provides access to Arete services. This will help us make sure we know who you are and can get you the support you need as quickly as possible.
This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.
This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.
This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.
This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.
This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.
If you have access to Arete services through an insurance company, often they'll use a number that's specific to you. If you don't have it, you can leave this one blank.
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Tell Us About Your Work
We ask the next few questions for reporting purposes so that we can learn more and better serve you through our program and service offerings.
DD slash MM slash YYYY
How Can We Help?
Now we need to know more about the types of challenges you're facing so we can get you the help you need.
Because plan offerings can be slightly different from one another, it's possible that your plan may not give you access to all services listed below. Don't worry though, we'll be in touch if that's the case and will work with you to find the support you're looking for.
Please check all that apply.
We ask this question so we can offer you the best therapeutic match. If yes, please tell us more in the question below.
If you or a family member are in immediate risk, please contact the Canada Suicide Prevention Service immediately at 1.833.456.4566 or text 45645. They’re available 24/7/365 to help. If you also complete and submit this form, we’ll email you in 1-2 business days with the name and number of the counsellor we think will be the best fit for you based on the information you provide in the questions that follow.
We ask this question so we can offer you the best therapeutic match. If yes, please tell us more in the question below.
If you are in immediate danger or need urgent medical support, call 9-1-1. The Government of Canada has a list of national, provincial and territorial family violence resources that can also help if you’re in need. If you also complete and submit this form, we’ll email you in 1-2 business days with the name and number of the counsellor we think will be the best fit for you based on the information you provide in the questions that follow.
We ask this question so we can offer you the best therapeutic match.
The more detail the better so we can match you with the professional who we think will be the best fit for you.
Please know that we always do our absolute best to accommodate preferences.
As we said above, we always do our best to accommodate preferences.
Sharing preferences like counsellor gender identity, lived experiences, therapy approach/training, spiritual background, geographic location, etc. goes a long way to helping us find you an excellent counsellor match.
We'll only call you if we need to clarify details or gather more information to make sure we match you to the professional who's the best fit.
Thank you for reaching out. Once you click submit, we'll email you in 1-2 business days with the name and number of the counsellor we think will be the best fit for you based on the information you provided (please keep an eye on your email/junk mail folder for an email with the subject: Counselling Referral). It will then be up to you to reach out to them to book your first appointment at your convenience. If you find that the counsellor we've recommended isn't a good fit, please let us know right away so we can reassess and make it right.
The more detail the better so the professional we connect you with understands the challenges you're facing and is ready to help. Note that nutritional guidance is provided by phone only.
The more detail the better so the professional we connect you with understands the challenges you're facing and is ready to help. Note that eldercare guidance is provided by phone only.
The more detail you can provide the better, with a note that personal legal guidance is intended for general consultation only, so developing materials on your behalf or consulting on highly complex issues are not covered. Note that personal legal guidance is provided by phone only.
The more detail you can provide the better, with a note that personal financial guidance is intended for general consultation only, so developing materials on your behalf or consulting on highly complex issues are not covered. Note that personal financial guidance is provided by phone only.
Just a note that Arete staff may also be in touch if they need to clarify details or gather more information to make sure we match you to the professional who's the best fit.
Just a note that professionals are available to connect within standard business hours, Monday-Friday.
Thank you for reaching out. Once you click submit, a professional in the Arete Network will be in touch by phone within 1-2 business days to get you the support you need.
The more detail the better so we can provide you with solutions that are the best fit for you and your child.
Thank you for reaching out. Once you click submit, we will email you in 1-2 business days with childcare options we think will be the best fit for you based on the information you shared (please keep an eye on your email/junk mail folder for an email with the subject: Childcare info). It will then be up to you to reach out to find out more about the options you think will work for you and your child.